I am a security attendant for a private, gated community in Bloomfield Hills, Michigan...

GetHuman-rfreytag's customer service issue with Amazon from October 2018

8 views | 57919 similar | 0 following
Help with my Amazon issue

How did GetHuman-rfreytag do it?

Waiting to hear how GetHuman-rfreytag fixed the problem to share with other customers.
The issue in GetHuman-rfreytag's own words
I am a security attendant for a private, gated community in Bloomfield Hills, Michigan. I regularly accept deliveries from AMZL drivers on behalf of my residents. Today, a delivery driver by the name of Yazmin approached the gate, refused to exit the vehicle to allow me to properly log the packages, passed multiple large, heavy, fragile parcels through the open window of her vehicle, and was repeatedly snide and condescending when asked to preform her job duties. The parcels she gave to me are damaged and the boxes deformed after having been passed out the open window. After refusing to move her delivery vehicle when told she would be blocking traffic if someone else who needed to enter the gate approached, Yasmin simply looked behind her and said "I don't see nobody". Approximately one minute later, a resident and a contractor approached and were unable to enter the gate as Yasmin would not move her vehicle. After passing the packages along, Yasmin immediately left, nearly hitting the aforementioned resident's vehicle, without allowing me to sign for the packages. The details of the vehicle she was driving are as follows: White "Enterprise Rent-A-Car" marked Ford Transit, Michigan license plate number DB *****, vehicle number R-**.

GetHuman-rfreytag did not yet indicate what Amazon should do to make this right.

How GetHuman-rfreytag fixed the problem

We are waiting for GetHuman-rfreytag to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rfreytag fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-rfreytag
Oct 7th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 57919 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-rfreytag started working on this issue
Oct 7th, 2018 10:22pm
GetHuman-rfreytag confirmed the issue is fixed. Hooray!
Oct 7th, 2018 10:29pm