I am a security attendant for a private, gated community in Bloomfield Hills, Michigan...

GetHuman-rfreytag's customer service issue with Amazon from October 2018

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The issue in GetHuman-rfreytag's own words
I am a security attendant for a private, gated community in Bloomfield Hills, Michigan. I regularly accept deliveries from AMZL drivers on behalf of my residents. Today, a delivery driver by the name of Yazmin approached the gate, refused to exit the vehicle to allow me to properly log the packages, passed multiple large, heavy, fragile parcels through the open window of her vehicle, and was repeatedly snide and condescending when asked to preform her job duties. The parcels she gave to me are damaged and the boxes deformed after having been passed out the open window. After refusing to move her delivery vehicle when told she would be blocking traffic if someone else who needed to enter the gate approached, Yasmin simply looked behind her and said "I don't see nobody". Approximately one minute later, a resident and a contractor approached and were unable to enter the gate as Yasmin would not move her vehicle. After passing the packages along, Yasmin immediately left, nearly hitting the aforementioned resident's vehicle, without allowing me to sign for the packages. The details of the vehicle she was driving are as follows: White "Enterprise Rent-A-Car" marked Ford Transit, Michigan license plate number DB *****, vehicle number R-**.

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Customer service issue
Reported by GetHuman-rfreytag
Oct 7th, 2018 - 4 years ago
Seen by 8 customers so far
Similar issue to 57919 others
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GetHuman-rfreytag started working on this issue
Oct 7th, 2018 10:22pm
GetHuman-rfreytag confirmed the issue is fixed. Hooray!
Oct 7th, 2018 10:29pm

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