I need to return a product that the return date has passed we are doing a re model and...

GetHuman-tuckerhg's customer service issue with Amazon from September 2018

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The issue in GetHuman-tuckerhg's own words
I need to return a product that the return date has passed we are doing a re model and wife has decided that she wants a fireplace. Heater has not been mounted but box has been opened. Heater is still in box
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Customer service issue
Reported by GetHuman-tuckerhg
Sep 27th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman-tuckerhg started working on this issue
Sep 27th 7:16pm