Lords of Amazon:**On August **, through "Aeropost", I bought a car video camera, called...

GetHuman-aalpizar's customer service issue with Amazon from September 2018

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The issue in GetHuman-aalpizar's own words
Lords of Amazon:**On August **, through "Aeropost", I bought a car video camera, called "Lian LifeStyle Car Dash Cam *.*" LCD FHD ****p *** Degree Wide Angle Dashboard Camera Recorder with Sony IMX*** Video Sensor, G-Sensor, WDR, Loop Recording * **GB SD LY***S ". *The invoice, or order number is: * ********.**When I installed it, the front camera works correctly but, I noticed that the rear camera has a problem, that when a vehicle or a person passes by, the image recedes a moment (like half a second) and then continues and thus behaves with everything that have movement.**My question is, if the problem is caused by the rear camera itself, or the problem is caused by the mother (front) camera, which is the one with the integrated ones. I also noticed that the rear camera does not record in HD.**I ask you to inform me, please, if the problem is caused directly by the rear camera. If so, I will proceed to return only the rear camera or if the defect is produced by the front camera, I would return the set of the two cameras, so they can exchange it for another camera, the same or similar, and for that, I would agree with Aeropost, who was the one who bought them.**Thank you very much for your attention and I await your prompt response.**Best regards.***lvaro Alp*zar C*rdoba
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Amazon

Customer service issue
Reported by GetHuman-aalpizar
Sep 25th, 2018 - 2 mons ago
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GetHuman-aalpizar started working on this issue
Sep 25th 2:59pm