Pathetic customer service**I write to you with my order issue for One Plus * that was o...

GetHuman-prabhush's customer service issue with Amazon from September 2018

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The issue in GetHuman-prabhush's own words
Pathetic customer service**I write to you with my order issue for One Plus * that was ordered twice from Amazon with payment both the times**First Order -*Order ****-*******-********Made on Sep** - due to be delivered on **th...not yet delivered. Cancelled as per suggestion from Customer Service - Awaiting refund. NO UPDATES WHATSOEVER!!!**Second Order - *Order ****-*******-*********Order made on ** Sept - due to be delivered today - ** Sept - Checked with customer care for status since there is no update - Product is faulty and sent back apparently - This has also been paid for. It is amazing how you guys can take such pathetic customer service so lightly.**A total of more than **K lies with Amazon for a product that was not delivered twice. Have had umpteen conversations with customer care to no avail..."I completely understand" and "we will try to help" "this is put on priority" being the only responses. **The product was ordered by Mr. Prabhu Shankar to be delivered to me, Ann Christian. How are you going to compensate for the time and money that has been spent on this one mistake of ordering on Amazon.

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Amazon

Customer service issue
Reported by GetHuman-prabhush
Sep 24th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 52506 others
0 customers following this

Timeline

GetHuman-prabhush started working on this issue
Sep 24th, 2018 10:43am

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