I was sent the wrong version of my order. I ordered CF***, the newest version, but app...

GetHuman-jerrysha's customer service issue with Amazon from August 2018

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The issue in GetHuman-jerrysha's own words
I was sent the wrong version of my order. I ordered CF***, the newest version, but apparently, was delivered the old version of CF***. I was expecting Ninja Coffee Bar Auto-iQ Programmable Coffee Maker with * Brew Sizes, * Brew Options, Milk Frother, Removable Water Reservoir and Glass Carafe (CF***). The one I ordered has the clock and digital scheduling features on the bottom. The one I received says it is CF*** CF*? Clearly, this is a different*older version. Please let me know what to do. I can return this one but would like what I ordered. Please feel free to contact me at ***-***-**** for more information. Thank you in advance for your assistance.
GetHuman-jerrysha did not yet indicate what Amazon should do to make this right.
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How GetHuman-jerrysha fixed the problem
Your website only gave me * options to reply with so I chose this is fixed. Not sure if this will help but all I really did was return the item. I will shop elsewhere to get the version I really wanted. Thank you.
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Amazon

Customer service issue
Reported by GetHuman-jerrysha
Aug 28th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
GetHuman-jerrysha shared how to fix
Seen by 4 customers so far
Similar issue to 40991 others
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Timeline
GetHuman-jerrysha started working on this issue
Aug 28th 1:44am
GetHuman-jerrysha confirmed the issue is fixed. Hooray!
Aug 28th 2:50pm