purchase********order * ***-********-********monitor states **,*** hr life span from Au...

GetHuman-kkbk's customer service issue with Amazon from August 2018

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The issue in GetHuman-kkbk's own words
purchase********order * ***-********-********monitor states **,*** hr life span from Audio Video, Inc. *-**-**. Just stopped suddenly.. Checked hook up with another monitor that works fine on security system. We estimate hours used at the max of **,*** since purchase. Do not operate ****. Is this covered under a-z product protection. Monitor should be covered under some kind of warranty that states it should last **,*** hrs? No video at all with no problems prior ...do we contact seller or is there some other way to resolve getting a new monitor ...checked with local pc repair facility and they do not repair monitors now... advised to buy new monitor. Some kind of replacement or refund available??
Replacing monitor or refund...THis problem says it is fixed on *-**....it is not. have not heard from amazon. Will need to contact a rep by phone
****
tried other monitor works fine..contacted local PC repair
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Amazon

Security monitor LCD Screen home office surveillance
Customer service issue
Reported by GetHuman-kkbk
Aug 21st, 2018 - a mon ago
I have an issue with Amazon too
Fixed
Seen by 13 customers so far
Similar issue to 38565 others
0 customers following this
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Timeline
GetHuman-kkbk started working on this issue
Aug 21st 10:37pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 22nd 12:13am
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 22nd 1:38pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 23rd 3:51pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 23rd 3:53pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 23rd 3:55pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 23rd 3:58pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 25th 1:47pm
GetHuman-kkbk indicated the issue is not fixed yet.
Aug 25th 3:45pm