Still no resolution.

GetHuman-smoggyde's customer service issue with Amazon from August 2018

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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-smoggyde's own words
I was trying to find out who the maker or supplier is, of our product. It had no instructions with it, no invoice, no paperwork whatsoever in the box. It was missing two screws and does not seem to be working as it was advertised - however, we really don't know that because there is no paperwork. The reply I got from Eachbig or whoever they are, was too hard to understand and they did not seem to understand what our issue was. We wanted to know WHO is the supplier! Who do we sent this thing back to and how! ... We ordered an RV doorlock through Amazon (Eashbid). It had no instructions and does not work. We cannot find any contacts for the "seller" - nothing! Very upset.
The communication is obviously with someone foreign, as the wording and language is awkward and hard to decipher.
I want to return this thing and get a better unit from someone who will back up their product. A name brand with instructions.
We have been customers of Amazon's for a long time
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Amazon

Rv digital door lock
Customer service issue
Reported by GetHuman-smoggyde
Aug 13th, 2018 - 7 mons ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 35178 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-smoggyde started working on this issue
Aug 13th, 2018 4:54pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 13th, 2018 6:21pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 14th, 2018 2:53pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 14th, 2018 9:26pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 14th, 2018 9:26pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 14th, 2018 9:32pm
GetHuman-smoggyde indicated the issue is not fixed yet.
Aug 16th, 2018 6:04pm