GetHuman-smoggyde's customer service issue with Amazon from August 2018
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Help with my Amazon issue
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The issue in GetHuman-smoggyde's own words
I was trying to find out who the maker or supplier is, of our product. It had no instructions with it, no invoice, no paperwork whatsoever in the box. It was missing two screws and does not seem to be working as it was advertised - however, we really don't know that because there is no paperwork. The reply I got from Eachbig or whoever they are, was too hard to understand and they did not se... ... We ordered an RV doorlock through Amazon (Eashbid). It had no instructions and does not work. We cannot find any contacts for the "seller" - nothing! Very upset.
The communication is obviously with someone foreign, as the wording and language is awkward and hard to decipher.
I want to return this thing and get a better unit from someone who will back up their product. A name brand with instructions.
We have been customers of Amazon's for a long time
I have an issue with Amazon too
How GetHuman-smoggyde fixed the problem
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