I am shriya giri, I have purchased two books online from Amazon. In the app, in my orde...

GetHuman-ishruze's customer service issue with Amazon from August 2018

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The issue in GetHuman-ishruze's own words
I am shriya giri, I have purchased two books online from Amazon. In the app, in my orders it shows that the books are not yet delivered and arriving this day or that day but it has already delivered to me, and I am having those two books with me , but the main problem is that it's not showing the products are delivered so that I can return and refund them, because one book is old one came by mistake I wanted the new edition and the other one is not as shown in the profile of that book . Please help me to resolve this.
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Amazon

Customer service issue
Reported by GetHuman-ishruze
Aug 1st, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 30718 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-ishruze started working on this issue
Aug 1st, 2018 10:15am
GetHuman-ishruze indicated the issue is not fixed yet.
Aug 2nd, 2018 11:40am