Can’t log in, I forgot my password. My account is *****@***.com *But that is not my em...

GetHuman937045's customer service issue with Amazon from August 2018

30614 similar
0 following
Help with my Amazon issue
First: share to improve GetHuman937045's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman937045 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman937045 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman937045's own words
Can’t log in, I forgot my password. My account is *****@***.com *But that is not my email address anymore, my new email is SuzmaQ*****@***.com*The phone * associated with my acct is my old * ***-***-****. My new * is ***-***-****. My password used to be Dakota**** & I changed it to mojomax**** but I haven’t used my acct in a long time & neither of those passwords work so I must have changed it & didn’t write it down. Thank you, Susan
GetHuman937045 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman937045 fixed the problem
We are waiting for GetHuman937045 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman937045 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman937045
Aug 1st, 2018 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 30614 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman937045 started working on this issue
Aug 1st, 2018 3:22am