It can't be this difficult to change a password, can it? **rd attempt and it refuses to change, even though it reports the password has been changed

GetHuman-audioguy's customer service issue with Amazon from July 2018

5 views | 23255 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-audioguy to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-audioguy's own words
Just a simple, straight-forward password change ... I have tried to change my password ** times on different days, nights, weekends. When I make an attempt to change my password this is what happens.*It says it accepted my password change and to enter it now to sign in. I enter it, and It says "wrong password". I start over, and try again. Each time the result is the same. So I think its possible I'm doing something incorrectly. To verify this. I ask my daughter to try. She gets the same result as myself**I'm paying for prime, but and I cant use it.
I've been trying for two weeks. I've emailed four or five times. They have not responded yet.
Fix the password problem by calling me, i'm calm. Would be happy to speak with someone and get the problem resolved
I purchase a lot of merchandise from Amazon for my business.
They say its fixed but its not fixed on my end. I still cannot get into my account. It says wrong password still
How GetHuman-audioguy fixed the problem

We are waiting for GetHuman-audioguy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-audioguy fixes it.
This email address isn't valid

Amazon

Password Change
Customer service issue
Reported by GetHuman-audioguy
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 23255 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-audioguy started working on this issue
Jul 9th, 2018 11:58pm
GetHuman-audioguy indicated the issue is not fixed yet.
Jul 10th, 2018 1:29am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians