I want an audible account. *My problem is i have an old amazon account with my current...

GetHuman864682's customer service issue with Amazon from July 2018

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The issue in GetHuman864682's own words
I want an audible account. *My problem is i have an old amazon account with my current email address. *I want to delete the amazon account associated with *****@***.com, so that i can connect this email with my current amazon account, and thereafter get audible. *When i try to delete this account a “security” question is asked about the expiration date of a card i dont have anymore!!!! So yall are telling me, that unless i know the numbers on an EXPIRED card, i cant delete an account, so that i can use MY CURRENT email address to create an AUDIBLE account to BUY PRODUCTS FROM YALL. *Please, delete the amazon account associated with *****@***.com so i can add it to my current account (associated with number **********) with my current valid credit card so I can buy books on audible please and thank you i just want to spend more money but yall arent letting me.

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Amazon

Customer service issue
Reported by GetHuman864682
Jul 9th, 2018 - 5 years ago
I have an issue with Amazon too
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Seen by 6 customers so far
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Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman864682 started working on this issue
Jul 9th, 2018 9:45pm
GetHuman864682 indicated the issue is not fixed yet.
Jul 9th, 2018 10:57pm
GetHuman864682 indicated the issue is not fixed yet.
Jul 9th, 2018 11:01pm