This morning i noticed a charge to my new debit card for $**.**. It was for amazon prim...

GetHuman860845's customer service issue with Amazon from July 2018

19 views | 22857 similar | 0 following
Help with my Amazon issue
First: share to improve GetHuman860845's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Amazon help.
The issue in GetHuman860845's own words
This morning i noticed a charge to my new debit card for $**.**. It was for amazon prime on my amazon account. I just recently added that card to that account. My amazon prime was suppose to have cancelled on June **nd when i didnt pay to renew it. Well i contacted amazon customer service twice about this. The first time, they didnt see the charge. The second time, i sent a screenshot to amazon customer service. Amazon customer service was trying to tell me that i was charged on June **nd but my NEW debit card has confirmed otherwise. I did NOT renew my amazon prime. I had a free trial that was suppose to expire June **nd and it didnt. Instead, it continued and it charged my NEW debit card that i used on my account. I honestly dont think this is right. I would really like a full refund to my debit card that was charged without authorization.

GetHuman860845 did not yet indicate what Amazon should do to make this right.

How GetHuman860845 fixed the problem

We are waiting for GetHuman860845 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman860845 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman860845
Jul 8th, 2018 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 22857 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman860845 started working on this issue
Jul 8th, 2018 7:23pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies