On June **, I placed an order of a Yeti Rambler cup along with a Speck Phone Case. I pl...

GetHuman838260's customer service issue with Amazon from July 2018

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The issue in GetHuman838260's own words
On June **, I placed an order of a Yeti Rambler cup along with a Speck Phone Case. I placed that order with no issues. But, when I received my items I got * Yeti Ramblers. I checked my amazon account and it showed I made two separate orders. One order with the Speck Phone Case and one Yeti Rambler. Then one separate order with just one Yeti Rambler, which I never placed. I was also charged for the extra Yeti. Therefore, I was charged $**.** extra for an order I never placed. Can you help me with this please? Any possible refunds? Thank you for your time.
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Amazon

Customer service issue
Reported by GetHuman838260
Jul 1st, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 20638 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman838260 started working on this issue
Jul 1st, 2018 2:39am
GetHuman838260 indicated the issue is not fixed yet.
Jul 1st, 2018 3:47am
GetHuman838260 indicated the issue is not fixed yet.
Jul 1st, 2018 1:43pm