Order * ***-*******-******* was supposed to be delivered **.**.****. Email from you sta...

GetHuman837321's customer service issue with Amazon from June 2018

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The issue in GetHuman837321's own words
Order * ***-*******-******* was supposed to be delivered **.**.****. Email from you stated you tried to deliver, tracked time of attempted delivery recorded as **.**. We were in at this time and no attempt was made to deliver the package. We were out today and returned to find the package had been posted through the letterbox! So clearly it could have been delivered had they managed to get here yesterday. Sadly the package contained a birthday gift for our God son whose birthday we attended this afternoon. So we have a disappointed little boy and the inconvenience of having to deliver the present another time due to the failure of delivery. Is Prime worth it I ask myself?
GetHuman837321 did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman837321
Jun 30th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 20576 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman837321 started working on this issue
Jun 30th, 2018 7:12pm
GetHuman837321 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 9:04am