I am a prime member, ordered a French Press which was supposed to be delivered by the...

GetHuman-bikerbik's customer service issue with Amazon from June 2018

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The issue in GetHuman-bikerbik's own words
I am a prime member, ordered a French Press which was supposed to be delivered by the **th of June, it still hasn't come ie **** on the **th of June.*Called customer service on the **th at *pm then on the **th I called them at ***, ****, ****, **** and still can't get anyone to confirm when my order will be delivered*The delivery agents number has been unreachable all day *He has also lied by saying my phone was not reachable on the **th and then again today he has said unable to contact me so delivery will not be made *I have not managed to speak to a supervisor or anybody who can help *I want to know who is accountable, how do you compensate me as I have made the payment and you have not delivered a product *I have called * times and followed up *This is an alarming rate of inefficiency, unprofessional behaviour and I don't think it's customer service in any form, I can read the same answers off a sheet of paper and keep saying I understand sir but we can't help it
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Amazon

Customer service issue
Reported by GetHuman-bikerbik
Jun 19th, 2018 - a yr ago
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Timeline
GetHuman-bikerbik started working on this issue
Jun 19th, 2018 4:11pm
GetHuman-bikerbik indicated the issue is not fixed yet.
Jun 19th, 2018 4:12pm