I have ordered an item from Amazon to deliver it to Taiwan. However, there was an issue...

GetHuman-shinjyew's customer service issue with Amazon from June 2018

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The issue in GetHuman-shinjyew's own words
I have ordered an item from Amazon to deliver it to Taiwan. However, there was an issue with the customs in the process, deeming the item unable to be delivered to me. I have not received any kind of notification by email about this issue, which allowed a few days to go by, and without my knowledge, the package has been returned to the seller. The Amazon website does not give me any option to reship the package nor any sort of refund option. I have tried to use the refund function, however since I have not even received the package, I cannot return it to you, nor refund it. I am very disappointed with how this issue was handled and am very much in need of assistance. *Thank you.*My order number from Amazon is ***-*******-*******
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Amazon

Customer service issue
Reported by GetHuman-shinjyew
Jun 9th, 2018 - 10 mons ago
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Seen by 13 customers so far
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GetHuman-shinjyew started working on this issue
Jun 9th, 2018 7:07pm