Bought a new Xerox WorkCenter ****. It had a error message that would not clear. After...

GetHuman-rnhughes's customer service issue with Amazon from June 2018

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The issue in GetHuman-rnhughes's own words
Bought a new Xerox WorkCenter ****. It had a error message that would not clear. After * hr. with support they gave up & replaced the machine. Received it today. IT will only print from Xcel or word. "Support" has no answer. *nd problem the lady on chat for fist machine was to "make a note" to have UPS pick up the return after ******* (I will not be at home until then). UPS showed up yesterday. I was not ready so they canceled the order. What doI do now?
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Customer service issue
Reported by GetHuman-rnhughes
Jun 8th, 2018 - a yr ago
I have an issue with Amazon too
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GetHuman-rnhughes started working on this issue
Jun 8th, 2018 7:11pm