I’ve purchased ** Amazon movies* I know this because they’re available on my computer...

GetHuman762898's customer service issue with Amazon from June 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
I’ve purchased ** Amazon movies* I know this because they’re available on my computer. But only * are available on my TV, which is where they were purchased. Both my computer and TV are registered in my wife’s name.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman762898
Jun 8th, 2018 - 11d ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 281 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman762898 started working on this issue
Jun 8th 1:16pm
GetHuman762898 indicated the issue is not fixed yet.
Jun 8th 3:12pm