On June *rd I ordered cu****ons on the new Amazon App. I clicked to get the discount b...

GetHuman-hreme's customer service issue with Amazon from June 2018

Help with my Amazon issue
On June *rd I ordered cu****ons on the new Amazon App. I clicked to get the discount but didn't receive the £* Amazon promised for using the new app. I contacted your helpline and was told the £* would be credited to my account. **£* has not been credited. **My order no is: Order * ***-*******-******* **Can you please look into this?**Thank you.
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
How GetHuman-hreme fixed the problem:
Don't use one-click ordering for a promotional discount.
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Amazon

Customer service issue
Reported by GetHuman-hreme
Jun 5th, 2018 - 16d ago
I have an issue with Amazon too
Fixed
GetHuman-hreme shared how to fix
Seen by 4 customers so far
Similar issue to 349 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-hreme started working on this issue
Jun 5th 7:14am
GetHuman-hreme confirmed the issue is fixed. Hooray!
Jun 5th 9:05am
GetHuman-hreme confirmed the issue is fixed. Hooray!
Jun 6th 9:02am