We purchased the kindle fire * for my daughters * birthday in April. She brought the c...
GetHuman745163's customer service issue with Amazon from June 2018
Help with my Amazon issue
First: share to improve GetHuman745163's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman745163's next move: talk to a Amazon rep without waiting on hold.
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman745163 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman745163's own words
We purchased the kindle fire * for my daughters * birthday in April. She brought the computer to me and the screen is frozen with a weird screen of different colors. I would like this replaced and to have a working computer. Thank you **
GetHuman745163 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman745163 fixed the problem
We are waiting for GetHuman745163 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.