I got a email saying they needed to Verify my cards billing address to fax documents to...

GetHuman629915's customer service issue with Amazon from April 2018

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The issue in GetHuman629915's own words
I got a email saying they needed to Verify my cards billing address to fax documents to the number given. **I did that within a few hours of receiving the email. I was told in the email I would be contacted within ** hours of sending fax. It's been * days now and I haven't got a call and my account is still locked.
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Amazon

Customer service issue
Reported by GetHuman629915
Apr 26th, 2018 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 5 customers so far
Similar issue to 52751 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman629915 started working on this issue
Apr 26th 1:30am
GetHuman629915 indicated the issue is not fixed yet.
Apr 26th 2:32am