Hello,**I ordered a Bluray DVD of Bohemian Rhapsody on the **th March (order number...

GetHuman2708461's Returns issue with Amazon.com (UK) from April 2019

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If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman2708461's own words
Hello,**I ordered a Bluray DVD of Bohemian Rhapsody on the **th March (order number: ***-*******-*******) because I wanted a format with the special unseen footage exclusive to Bluray. I have been unsuccessful at trying to watch it after learning that my device does not support Bluray DVDs. As such, the outer plastic wrapping has been removed but the item has not been 'used' per se as I have not been able to play it.**Can you please let me know if I would be entitled to a refund or credit of some description as I have now sourced an alternative format of the film which is compatible with my device albeit without the special unseen footage.**With thanks and kind regards,**Christina Vaughan

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Amazon.com (UK)

Returns issue
Reported by GetHuman2708461
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 16208 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman2708461 started working on this issue
Apr 9th, 2019 1:07pm
GetHuman2708461 confirmed the issue is fixed. Hooray!
Apr 9th, 2019 1:08pm