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Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-aganitk's own words
you have charged me £** for prime, but when I have cancelled it you have not refunded me nor even left prime for the whole year I paid for!!! and in addition to that from some reason you are charging my husbands card (AmEx) for God know what every month!!!! I*m sick of paying for service we have not even got!!! I demand immediate cancellation of ALL payments plus a FULL (!!!) refund of the payments!
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