Please send me an email ASAP, and let me know how you will resolve this issue.

GetHuman-tomikoma's customer service issue with Amazon.com (UK) from March 2019

11 views | 13998 similar | 0 following
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The issue in GetHuman-tomikoma's own words
I was waiting for the delivery which was delayed but did not get any follow up email promptly after waking for further * days or so.*I cancelled the order, as I did not think they could deliver fast enough, and Amazon has not contacted me since about this particular order. ... I need to hear from the customer servece, what's the email address where a customer can send an email to.**I should be able to get to a member via email in the least. The service doesn't seem to be working at all.
They should realize I have been a good customer for years, placing regular orders, therefore they should respect me and respond to me with a solution. I can accept a delayed delivery of my order or they should give me a full refund.
Quickly as possible. I would like to receive an email, text message or telephone call to inform me of what they have decided to do with my order which is already paid for.
I purchase certain items regularly from Amazon Smile.
Telephoned many numbers which are listed online, but none of them are working as proper services and you will not get to speak with a real person.
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Amazon.com (UK)

Italian Grappa, Ultra Dex mouth wash and Apple Cider Vinegar.
Customer service issue
Reported by GetHuman-tomikoma
Mar 6th, 2019 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 13998 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman-tomikoma started working on this issue
Mar 6th, 2019 5:36pm
GetHuman-tomikoma indicated the issue is not fixed yet.
Mar 6th, 2019 5:37pm

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