Before contacting them, items GetHuman-denisejp may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-denisejp's own words
Hello, Hermes delivered to me in Jersey, Channel Islands order no: ***-*******-*******. I want to return the Item but you are not offering me the correct label so that the Hermes company can collect it.*Hermes have assured me that they do pick up from my address in Jersey. I have been in contact with the delivery driver and he assures me that he will collect it with the correct label.*Please supply me with the correct label and bar code.*Thank you. Denise Poole
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