I made arrangements with aqmazon to return christmas*blue & white outdoor lights and wa...

GetHuman2153301's customer service issue with Amazon.com (UK) from February 2019

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The issue in GetHuman2153301's own words
I made arrangements with aqmazon to return christmas*blue & white outdoor lights and was sent an email showing a returns label for the carrier. It asked me to x*zap this label with my mobile phone app for amazon. I do not have an Amazon an Amazon app on my mobile not do I want one. I just want a label emailed to me so that I can print off and arrange for a carrier collection or take it to the nearest shop for collection ! dont believe this is a difficult request. I have been trying to return this faulty item for about * months. Please send me return labels and carrier information asap!! Thank you
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Amazon.com (UK)

Customer service issue
Reported by GetHuman2153301
Feb 7th, 2019 - 3 mons ago
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Seen by 7 customers so far
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GetHuman2153301 started working on this issue
Feb 7th 9:55am