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The issue in GetHuman2145376's own words
I started an Amazon prime free trial on * January **** and want to cancel it today before the ** days ends, but when I tried the information on the screen was not the same as the instructions you give to end the trial. Now it says my membership will end on ** March but would that mean I will be charged for a month? This has been very frustrating, I have been trying to sort it for an hour. Please can you reassure me that my free trial will end without me moving to paid membership.*Judy Cooper
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