On ** December ****, I placed the order for two APHISONUK RFID Blocking Leather Credit...
GetHuman-mordaunt's customer service issue with Amazon.com (UK) from January 2019
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-mordaunt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mordaunt's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-mordaunt a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mordaunt may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-mordaunt's own words
On ** December ****, I placed the order for two APHISONUK RFID Blocking Leather Credit Card Holder Cases Order * ***-*******-*******. Having waited for longer than expected for delivery, I decided to check my account. It stated that the order was delivered on * January **** and "handed directly to the customer." I regret to say this is incorrect. Neither my husband nor I took delivery of this item. We have spoken to our two neighbours, and neither one took delivery for us. Where do I go from here regarding this order? Thank you.
GetHuman-mordaunt did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-mordaunt fixed the problem
We are waiting for GetHuman-mordaunt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.