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Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1960772's own words
You are charging me for a book I did not receive. when I spoke to you on the phone I explained that I had received one of the two books I had ordered but not the other you said you would send out another copy which I did then receive.**The book in question was.*The mother of all Christmases by Milly Johnson £*.**.**Kindly refund my account as I am not paying for something I did not receive.*Many thanks*Stephen Roberts.
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