In December ****, I received a card to say if I wanted a free **day trial offer at Amaz...

GetHuman-ronbonse's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman-ronbonse's own words
In December ****, I received a card to say if I wanted a free **day trial offer at Amazon prime . I agreed to this. But to my surprise the subscription amount was taken out of my account about *days later. After a great deal of trouble. I found a suitable phone no and spoke to a customer service employee. Agreed to refund my money which was done and at the same time said he would cancel my trial as I didn’t want to continue with trial. On the ** of january you took another subscription payment which I would like returned and confirmation of cancellation if account. Yours faithfully. Ron bonser
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-ronbonse
Jan 13th, 2019 - 9 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman-ronbonse started working on this issue
Jan 13th 3:45pm
GetHuman-ronbonse indicated the issue is not fixed yet.
Jan 13th 3:52pm