Hello my name is Robin Roughley, I am a self published author with over twenty books on...

GetHuman-robroug's customer service issue with Amazon.com (UK) from January 2019

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Hello my name is Robin Roughley, I am a self published author with over twenty books on KDP. I am trying to resolve an issue with one of my books having been removed from sale via Amazon.com. This was done because I advertised some of my other books in the back of a book entitled Whippersnapper. However I have an email from Amazon stating that it was fine to use sample chapters of other books in the back of an existing one. Having received the email saying it was not a problem the book was then removed. I have tried emailing via KDP three times and received no reply. I also tried to use a link in the email they sent saying the book had been removed but keep getting replies saying the email had not been delivered. The book in question is the first in a three book series with number three coming out on the **th of January ****. As I am sure you can appreciate I am unable to advertise the series as a whole as the first one has been removed.*Any help in sorting this as quickly as possible would be greatly appreciated.**Robin Roughley
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-robroug
Jan 8th, 2019 - a mon ago
I have an issue with Amazon.com (UK) too
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Jan 8th 3:31pm