Hello. On the *th november I ordered an item on amazon.co.uk with the japanese seller E...

GetHuman-shanaser's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman-shanaser's own words
Hello. On the *th november I ordered an item on amazon.co.uk with the japanese seller Elmtree. It was mayorly delayed, so yesterday O contacted the seller through amazon to finf out what happened. Since it had been shipped, elmtree itself had no idea where it was or what went wrong. it should have arrived on the **the of november, but since we were the *th, my contact at elmtree feared the worst and decided to five me a full refund. he also sent that to amazon.co.uk because yesterday I got an email confirming I wound get *he *,**€ (*£) back. Just my luck (or rather not) that it arrived THIS MORNING. I therefore want to cancel the refunf.**Shana Ser*
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-shanaser
Dec 7th, 2018 - 5 mons ago
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Dec 7th, 2018 10:56am