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Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-jennywea's own words
We have had a delivery message this morning for our parcel, tracking ID Q***********. The driver stated that the parcel was in or near our shed. Unfortunately our shed is inaccessible when we are out. We have searched the garden and surrounding area but there's no sign of it. There has been steady heavy rain since the delivery time. So if the parcel is outside it will be ruined. We needed the books for a holiday (leaving this weekend) so ideally the parcel would be replaced as soon as possible.
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