We have had a delivery message this morning for our parcel, tracking ID Q***********. T...

GetHuman-jennywea's customer service issue with Amazon.com (UK) from December 2018

4 views
 | 
5534 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-jennywea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jennywea's next move: call Amazon.com (UK).
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jennywea may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-jennywea's own words
We have had a delivery message this morning for our parcel, tracking ID Q***********. The driver stated that the parcel was in or near our shed. Unfortunately our shed is inaccessible when we are out. We have searched the garden and surrounding area but there's no sign of it. There has been steady heavy rain since the delivery time. So if the parcel is outside it will be ruined. We needed the books for a holiday (leaving this weekend) so ideally the parcel would be replaced as soon as possible.
GetHuman-jennywea did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-jennywea fixed the problem
We are waiting for GetHuman-jennywea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-jennywea fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-jennywea
Dec 5th, 2018 - a mon ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 4 customers so far
Similar issue to 5534 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jennywea started working on this issue
Dec 5th, 2018 11:48am