We have had a delivery message this morning for our parcel, tracking ID Q***********. T...

GetHuman-jennywea's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman-jennywea's own words
We have had a delivery message this morning for our parcel, tracking ID Q***********. The driver stated that the parcel was in or near our shed. Unfortunately our shed is inaccessible when we are out. We have searched the garden and surrounding area but there's no sign of it. There has been steady heavy rain since the delivery time. So if the parcel is outside it will be ruined. We needed the books for a holiday (leaving this weekend) so ideally the parcel would be replaced as soon as possible.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-jennywea
Dec 5th, 2018 - a mon ago
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GetHuman-jennywea started working on this issue
Dec 5th, 2018 11:48am