Hello,*I'm trying to find if a product I'm thinking of buying has a free return policy...
GetHuman-elenaag's customer service issue with Amazon.com (UK) from November 2018
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-elenaag's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elenaag's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-elenaag a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-elenaag may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-elenaag's own words
Hello,*I'm trying to find if a product I'm thinking of buying has a free return policy, your website says "Only product(s) that say that they are eligible for Free Returns on the product detail page are eligible for Free Returns. Free Returns only applies to product(s) fulfilled by Amazon. It does not apply to the same product(s) fulfilled by other sellers." but I don't seem to be able to find this information in the product detail page. Could you please tell me exactly where to find it? *Thanks,*Elena
GetHuman-elenaag did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-elenaag fixed the problem
We are waiting for GetHuman-elenaag to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.