Bought a Headboard from Amazon (MKS Home) which was delivered on the *th Nov, upon open...

GetHuman1629862's customer service issue with (UK) from November 2018

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The issue in GetHuman1629862's own words
Bought a Headboard from Amazon (MKS Home) which was delivered on the *th Nov, upon opening the box the item was damaged. I have emailed the photo's of the damage * times but to date this complaint has not been resolved, the only response i get is to send photo's!!! All i want is MKS get this item collected and my money returned. This is now nearly * weeks since the start of this complaint and as such, find it unacceptable to expect this shoddy service.
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Customer service issue
Reported by GetHuman1629862
Nov 26th, 2018 - 10 mons ago
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GetHuman1629862 started working on this issue
Nov 26th, 2018 6:43pm