My account has been blocked after I tried to purchase computer parts of

GetHuman-mrloloko's customer service issue with (UK) from October 2018

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The issue in GetHuman-mrloloko's own words
My account has been blocked after I tried to purchase computer parts of .I have then been asked to submit my bank statement as proof of that i am using my credit card which i did and got back a message saying "We will review your statement and email you within ** hours. Please do not create new Amazon accounts until we verify your billing information. Any new orders that you place may be delayed." It has been a number of weeks since i submitted the document and i still have not received a reply. Amazon also keeps charging me for Amazon Prime even though i cant use my account at all. I would like to get access back to my account as soon as possible.
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Customer service issue
Reported by GetHuman-mrloloko
Oct 15th, 2018 - 2 mons ago
I have an issue with (UK) too
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Seen by 3 customers so far
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GetHuman-mrloloko started working on this issue
Oct 15th 5:10pm