Before contacting them, items GetHuman-mrloloko may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-mrloloko's own words
My account has been blocked after I tried to purchase computer parts of amazon.co.uk .I have then been asked to submit my bank statement as proof of that i am using my credit card which i did and got back a message saying "We will review your statement and email you within ** hours. Please do not create new Amazon accounts until we verify your billing information. Any new orders that you place may be delayed." It has been a number of weeks since i submitted the document and i still have not received a reply. Amazon also keeps charging me for Amazon Prime even though i cant use my account at all. I would like to get access back to my account as soon as possible.
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