OrderOrder * ***-*******-*********The above order was "delivered" today by Hermes -Van...

GetHuman-gilespgg's customer service issue with Amazon.com (UK) from October 2018

2 views
 | 
2655 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-gilespgg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gilespgg's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-gilespgg a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gilespgg may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-gilespgg's own words
OrderOrder * ***-*******-*********The above order was "delivered" today by Hermes -Van ** C-Round *****Although we were in all day the parcel was not delivered to our house but left by a neighbours re-cycling box on the main road approx ***yds away. The parcel could have been taken by anybody or could have been severely damaged as it has been pouring with rain all day. We were just lucky that our neighbour saw the parcel and took it in and then phoned us.*We consider this to be appallingly bad practice by the courier and would welcome an explanation as to why it happened.
GetHuman-gilespgg did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-gilespgg fixed the problem
We are waiting for GetHuman-gilespgg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-gilespgg fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-gilespgg
Oct 11th, 2018 - a mon ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 2655 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gilespgg started working on this issue
Oct 11th 4:41pm