Before contacting them, items GetHuman1191034 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1191034's own words
Hi I purchased a Samsung galaxy s* last week for my daughters *th birthday tomorrow I've just opened the phone today that was suppose to be new this phone isn't new I've switched the phone on and there is a picture of somebody's car in the gallery there is something wrong wrong with the brightness and when I go on the camera it switches the phone off then back on again and inside the phone there's scratches where the sim card goes and where the speaker is
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