Before contacting them, items GetHuman1188063 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1188063's own words
An order I placed recently ( ****-*******-******* ) was supposed to arrive today, however I received an email yesterday explaining that there was an unexpected delay and that the item would instead arrive next week* I was informed in the email that I'd be able to cancel the order for free because of the mistake, however when i went online to cancel the order I was not allowed to do so. If possible I'd still like to have the item cancelled before it is dispatched, thank you.
GetHuman1188063 did not yet indicate what Amazon.com (UK) should do to make this right.
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