An order I placed recently ( ****-*******-******* ) was supposed to arrive today, howev...

GetHuman1188063's customer service issue with (UK) from September 2018

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The issue in GetHuman1188063's own words
An order I placed recently ( ****-*******-******* ) was supposed to arrive today, however I received an email yesterday explaining that there was an unexpected delay and that the item would instead arrive next week* I was informed in the email that I'd be able to cancel the order for free because of the mistake, however when i went online to cancel the order I was not allowed to do so. If possible I'd still like to have the item cancelled before it is dispatched, thank you.
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Customer service issue
Reported by GetHuman1188063
Sep 23rd, 2018 - 4 mons ago
I have an issue with (UK) too
Not resolved
Seen by 4 customers so far
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GetHuman1188063 started working on this issue
Sep 23rd, 2018 6:56pm