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The issue in GetHuman1310706's own words
I bought a kettle and toaster set back in June as a present *I sent it back to BMG Stores and asked for a refund I had to pay for the postage *and now in October and I sill have not got my refund *thay keep on asking for proof of postage which I have sent them *now amazon have said thay have dropped my claim *so I am now sitting here £** down and no items *I am a good and long customer of amazon but that mite change **so I hope you can help
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