Before contacting them, items GetHuman1165207 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1165207's own words
I am on the phone line to amazon customer service and have been for over ** mins. I had an amazon account with the email address *****@***.com this email address has disappeared and I can’t access it. I have set up a new amazon account with the email address *****@***.com I want the kindle information etc putting on my new account but I am being told I need yet another account with yet another email address. I am not opening another account or making a new email account.
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