I was sent a message in may to say my amazon prime account had not been activated due t...

GetHuman-valdavis's customer service issue with Amazon.com (UK) from September 2018

2 views
 | 
1805 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-valdavis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-valdavis's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-valdavis a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-valdavis may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-valdavis's own words
I was sent a message in may to say my amazon prime account had not been activated due to the payment method being unsuitable. I have not used any of the services OR authorised payment from my current bank card. A payment of £*.** was taken from my bank account on *********.*This is * months after my subscription was declined , and I repeat that I have NOT used any of the Prime services. I would like this payment refunded to my account as it was not authorised by me at any time . I await your reply. Thank you Valerie E davis phone *********** **mrs valerie davis * acacia avenue birmingham b** *ag
GetHuman-valdavis did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-valdavis fixed the problem
We are waiting for GetHuman-valdavis to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon.com (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-valdavis fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-valdavis
Sep 19th, 2018 - 6 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 1805 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-valdavis started working on this issue
Sep 19th, 2018 10:18am