My buyer's account has been closed by Amazon. They accused me of abusing my buyer's pri...

GetHuman1040962's customer service issue with Amazon.com (UK) from August 2018

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The issue in GetHuman1040962's own words
My buyer's account has been closed by Amazon. They accused me of abusing my buyer's privileges. All I did is returned several faulty orders, and several orders have not been delivered at all. ************Ordered item(s):*AmazonBasics High-Speed HDMI *.* Cable - *.*m** Feet (Latest Standard) Supports Ethernet, *D, Audio Return *£*.***Sold by: Amazon EU S.a.r.L.**This order was was faulty and I had to return it back as it didn’t work at all. **Order ****-*******-******* **th July **** £**.****KRISP ****-PUR-**: Plain Longline Jersey Top *Sold by krisp clothing**This item I wanted to return because it wasn’t as described -I contacted Amazon who emailed the seller. They didn’t respond so Amazon said to file an A-Z claim and they reimbursed me for £**,** and I had to keep the t-shirt even though it was faulty** **Order ****-*******-******* - £**.** – ******** – I never received this item, so they had to refund me***Mango Sports Water Bottle With Motivational Time Markings - BPA Free Plastic Sports Drinking Container With Flip Nozzle, Removable Straw And Leakproof Cap - Ideal For Running, Gym, Yoga, Outdoors - Adults & Kids *Condition: New *Sold by: HS Pure *Fulfilled by Amazon**Order ****-*******-**********DR JK- Comprehensive Bunion Relief BunionPal Kit-** Piece of BunionPals to Fight Bunion! Toe Separators, Bunion Corrector, Ball of Foot Cushions, Hallux Valgus, Toe Straighteners, Bunion Protector *Condition: New *Sold by: DR JK *Fulfilled by Amazon – **th June ******Item was not received - £**.** –they refunded me**I have contacted Amazon numerous times to say I haven’t received these items or they are not as described and they said they would contact the carrier and all they did was refund me and close my account.**Can you please help me to reactivate my account?

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Amazon.com (UK)

Customer service issue
Reported by GetHuman1040962
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1119 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account

Timeline

GetHuman1040962 started working on this issue
Aug 27th, 2018 11:52am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 8:35am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 8:36am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 8:37am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 8:38am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 8:39am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 11:14am
GetHuman1040962 indicated the issue is not fixed yet.
Aug 31st, 2018 2:56pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 1st, 2018 9:14pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 25th, 2018 9:15pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 25th, 2018 9:16pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 25th, 2018 9:17pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 25th, 2018 9:18pm
GetHuman1040962 shared this issue with others over email
Sep 25th, 2018 9:18pm
GetHuman1040962 indicated the issue is not fixed yet.
Sep 25th, 2018 9:19pm
GetHuman1040962 indicated the issue is not fixed yet.
Oct 8th, 2018 8:52pm

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