My phone has no more storage -I need to update it.*I emailed Audible to ask to suspend...

GetHuman-suephela's customer service issue with (UK) from June 2018

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The issue in GetHuman-suephela's own words
My phone has no more storage -I need to update it.*I emailed Audible to ask to suspend my account for a few months. *I understood they would get back within ** hours. This didn't happen and I could see money being taken from the account. I emailed again and still have had no reply.*I believe Audible is an Amazon product so would like the company to look into the matter and refund me. Another £*.** was taken recently and I'm fed up about it.*Please get back to me .
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Customer service issue
Reported by GetHuman-suephela
Jun 15th, 2018 - 9 mons ago
I have an issue with (UK) too
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Seen by 2 customers so far
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GetHuman-suephela started working on this issue
Jun 15th, 2018 11:23am