My account was hacked and an order was placed and was charged to my bank account which...

GetHuman-shafbaha's customer service issue with Amazon UK from October 2020

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The issue in GetHuman-shafbaha's own words
My account was hacked and an order was placed and was charged to my bank account which was set up on my amazon account. A large sum of money was taken from me without my knowledge. Once order was placed my details - address, email, phone number and password were all deleted. Contacted amazon customer service who confirmed someone else had hacked into my account. They transferred case to tech support. I have not received any reply from anyone at amazon.

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Amazon UK

Customer service issue
Reported by GetHuman-shafbaha
Oct 5th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 7217 others
0 customers following this

Timeline

GetHuman-shafbaha started working on this issue
Oct 5th, 2020 6:53pm
GetHuman-shafbaha shared this issue with others over email
Oct 5th, 2020 6:54pm

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