We have been charged £***.** for products which we didn't order. It appears that the Amazon system has been hacked to get to my account. I would like Amazon to refund the £***.** I have lost please.

GetHuman4939376's customer service issue with Amazon UK from June 2020

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The issue in GetHuman4939376's own words
We have been charged £***.** for products which we didn't order. It appears that the Amazon system has been hacked to get to my account. I would like Amazon to refund the £***.** I have lost please.**GetHuman *******'s customer service issue with Amazon UK from June ******* orders were placed in my name, none of these were from me. They are*Order * ***-*******-********Order * ***-*******-********Order * ***-*******-********Order * ***-*******-********Order * ***-*******-********Order * ***-*******-*********Seller Mr. Li*Young Slide Bar**The first * of these were paid before I blocked my card, in order as follows**£***.** paid*£***.** paid*£***.** paid*£***.** paid*£***.** declined*£*** ** declined**Billing address ** Grange Avenue, Hale, Altrincham, Cheshire, WA** *ED, UK*Email address on the account *****@***.com*Name on account Graham Abraham**I want my money back please for the * payments on orders I did not place
We have been charged £***.** for products which we didn't order. It appears that the Amazon system has been hacked to get to my account. I would like Amazon to refund the £***.** I have lost please.
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Amazon UK

Customer service issue
Reported by GetHuman4939376
Jun 11th, 2020 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 7637 others
0 customers following this

Timeline

GetHuman4939376 started working on this issue
Jun 11th 10:48am
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 5:09pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 5:09pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 5:23pm
GetHuman4939376 confirmed the issue is fixed. Hooray!
Jun 11th 5:23pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 5:38pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 5:58pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 6:14pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 8:15pm
GetHuman4939376 indicated the issue is not fixed yet.
Jun 11th 8:17pm