Before contacting them, items GetHuman-rhammon may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-rhammon's own words
I was a expecting a routine *monthly delivery of pet food.the first one was supposed to arrive on about the **th March. It never did. The only number I have is ****FK**P* The payment has not been credited since then l thought it would be on my April statement it was not. Can you please help.*Bridget Hammond. email *****@***.com. My payments are made via John Lewis. Thank you.
By sending a refund to my credit card.
Tried calling to solve, could not get through.
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How GetHuman-rhammon fixed the problem
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