I got charged £**.** in customs fees for an order I placed recently. The order value wa...

GetHuman4109796's customer service issue with Amazon UK from December 2019

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The issue in GetHuman4109796's own words
I got charged £**.** in customs fees for an order I placed recently. The order value was £**.** and the postage was £*.**. It was sent from the Netherlands. I am really annoyed with the vendor for putting a customs note on in as they marked the customs note as 'documents' with a value of ** euros. This has ended up being a much more expensive present than I intended and I would like my money refunded for the unnecessary customs declaration. The order ID is * ***-*******-*******

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Amazon UK

Customer service issue
Reported by GetHuman4109796
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 6198 others
0 customers following this

Timeline

GetHuman4109796 started working on this issue
Dec 17th, 2019 11:44am
GetHuman4109796 indicated the issue is not fixed yet.
Dec 17th, 2019 3:55pm

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