Amazon Prime*You have subscribed me yet again to Amazon Prime without my consent. **I h...
GetHuman-leaporte's complaint issue with Amazon UK from June 2019
Help with my Amazon UK issue
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Order number, Billing address, Email address on the account (if applicable), and Name on account
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-leaporte's own words
Amazon Prime*You have subscribed me yet again to Amazon Prime without my consent. **I have Amazon Music for which I pay £*.** monthly but you have also taken £*.** Amazon Prime**Please cancel the Prime subscription only. I wish to keep Amazon Music and refund my subscriptions. **This is the second time you have done this and as a gesture of goodwill a small compensatory gesture perhaps of an Alexa Dot which you are offering on one of your deals would be a good apology to a valued customer
GetHuman-leaporte did not yet indicate what Amazon UK should do to make this right.
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How GetHuman-leaporte fixed the problem
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Please help with my Amazon UK issue
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