Need to change bank info for auto payment.

GetHuman-cubpilot's account information issue with Ally Bank from April 2018

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Help with my Ally Bank issue
Before contacting them, items GetHuman-cubpilot may need:
Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
GetHuman-cubpilot's next move: have a Ally Bank rep call.
Always use the GetHuman Phone tocall Ally Bank. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-cubpilot's own words:
The problem I ran into: Need to change bank info for auto payment.
I trust that Ally Bank will make this right and come up with a resolution that is fair.
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Ally Bank

account information issue
Reported by GetHuman-cubpilot
Apr 25th, 2018 - 3 mons ago
I have an issue with Ally Bank too
Not resolved
Seen by 2 customers so far
Similar issue to 50 others
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Timeline
GetHuman-cubpilot started working on this issue
Apr 25th 7:51pm