Need to change bank info for auto payment.

GetHuman-cubpilot's account information issue with Ally Bank from April 2018

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Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
The issue in GetHuman-cubpilot's own words
The problem: Need to change bank info for auto payment.
GetHuman-cubpilot did not yet indicate what Ally Bank should do to make this right.
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Ally Bank

account information issue
Reported by GetHuman-cubpilot
Apr 25th, 2018 - 8 mons ago
I have an issue with Ally Bank too
Not resolved
Seen by 3 customers so far
Similar issue to 139 others
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GetHuman-cubpilot started working on this issue
Apr 25th 7:51pm